Terms of Use

1. Eligibility and accounts

You must be legally able to accept these Terms and meet the minimum age required where you live. Provide accurate information, protect your credentials, and promptly notify us of unauthorised use. You are responsible for activity through your account. We may restrict accounts used fraudulently, unlawfully, or in breach of these Terms.

2. Learning content

Kelcai organises learning resources, including content supplied or hosted by third parties. Courses may be changed, replaced, or removed. Content is for general education and does not constitute professional, medical, legal, financial, or other regulated advice. You remain responsible for how you apply it.

3. Certificates and career outcomes

A Kelcai certificate records completion under our current requirements. It is not an accredited academic degree, professional licence, employment guarantee, or assurance that an employer or institution will accept it. Mentorship, coaching, JobReadyCV, internship preparation, and Talent Marketplace services do not guarantee interviews, employment, admission, income, or other outcomes.

4. Payments, subscriptions, and refunds

Prices, currency, billing frequency, and what is included are shown before checkout. Payments are processed by third-party payment providers. Recurring services continue until cancelled under the cancellation instructions shown in your dashboard or checkout terms. Unless applicable law requires otherwise, completed digital-service charges are non-refundable once delivery has begun. Deleting an account does not itself create a refund entitlement. Active Kelcai subscriptions are cancelled as part of confirmed account deletion.

5. JobReadyCV and generated content

AI-assisted output may be incomplete, inaccurate, or unsuitable. Review and edit all generated material before use. You are responsible for ensuring that information in resumes, cover letters, and applications is truthful, lawful, and does not violate another person’s rights. Do not upload confidential information you are not authorised to process.

6. Talent Marketplace

Participation is optional and requires express opt-in. Qualifications reflect designated Kelcai course activity and certificates, not independent professional verification. Recruiters must use candidate information only for legitimate professional opportunities, must not scrape, sell, bulk-export, or redistribute it, and must stop using it when access expires or consent is withdrawn.

7. Acceptable use

• Do not break laws, infringe intellectual-property or privacy rights, impersonate others, or submit deceptive information.
• Do not interfere with security, access another account, scrape or overload the service, reverse engineer protected components, or bypass access and advertising controls.
• Do not obtain certificates, recruiter access, payments, or benefits fraudulently.
• Do not upload malware, abusive content, or material you lack the right to use.

8. Intellectual property

Kelcai’s brand, software, design, and original materials are protected by intellectual-property laws. Third-party course materials remain owned by their respective creators. We grant you a limited, personal, non-transferable, revocable licence to use the service for its intended purpose. No ownership rights are transferred.

9. Third-party services and advertising

The service may contain advertisements, embedded media, payment services, and links operated by third parties. Their terms and privacy practices apply to their services. Kelcai does not control or endorse every third-party destination and is not responsible for independent third-party acts.

10. Account deletion

You can initiate permanent deletion in Account Settings or at Delete Account. We use an email confirmation step to prevent accidental or unauthorised deletion. Confirmed deletion removes the account and associated personal data, subject to limited legal retention described in our Privacy Policy.

11. Availability and disclaimers

We work to keep Kelcai available, but do not guarantee uninterrupted, error-free, or permanently available service. To the maximum extent permitted by law, the service is provided “as is” and “as available”, without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Nothing in these Terms excludes rights that cannot legally be excluded.

12. Liability

To the maximum extent permitted by law, Kelcai is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service. Our aggregate liability for a paid service will not exceed the amount you paid Kelcai for that service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.

13. Changes, termination, and disputes

We may update features or these Terms. Material changes will receive reasonable notice where appropriate. Continued use after the effective date means you accept revised Terms. You may stop using Kelcai at any time. We may suspend access for material breach, security risk, fraud, or legal necessity. Applicable mandatory consumer laws and legally required dispute rights remain unaffected.

14. Contact

Questions about these Terms can be sent to contact@kelcai.com.